Terms of Use of the ViteUneTable restaurant reservation platform

Last updated: March 30, 2026

1. Description of the Service

ViteUneTable is an online reservation platform for restaurants, published by Ludo Dev, SARL, represented by Ludovic Frank, domiciled in Nancy, France (hereinafter "the Publisher").

The Service allows restaurant owners (hereinafter "the Restaurateurs") to receive online reservations from end customers (hereinafter "the Customers"), via an interface accessible at https://viteunetable.com and https://app.viteunetable.com.

ViteUneTable acts as a technical intermediary between the Restaurateur and the Customer. ViteUneTable is in no way a party to the contractual relationship between the Restaurateur and the Customer.

The Publisher commits to never redirecting a Customer to another establishment during the reservation process. When a Customer accesses a Restaurateur's reservation page, they are at no point directed to a competing restaurant.

2. Acceptance of Terms

Use of the Service implies full and complete acceptance of these Terms of Use (hereinafter "TOU"). The Publisher reserves the right to modify these TOU at any time. Restaurateurs and Customers will be informed of any modification by email or via the Service interface. Continued use of the Service after notification constitutes acceptance of the new terms.

3. Registration and Account Creation

3.1 Registration requirements

To create a Restaurateur account on ViteUneTable, the user must:

  • Provide a valid email address and confirm it through verification.
  • Certify that they are the owner of the establishment, a legal representative, or duly authorized by such persons to create an account for said establishment.

3.2 Accuracy of information

The Restaurateur undertakes to provide accurate, complete and up-to-date information. Any false declaration, particularly regarding the status of owner or legal representative, engages the personal liability of the user and may result in immediate account deletion without notice.

3.3 Account security

The Restaurateur is responsible for the confidentiality of their login credentials and for all activity carried out from their account.

4. Description of Plans

4.1 Free plan

The free plan allows the Restaurateur to receive online reservations via the ViteUneTable platform. The Publisher commits to a best-efforts obligation regarding the availability and proper functioning of the Service. No guarantee of results is provided, particularly in terms of the number of reservations generated.

4.2 Premium plans

Premium plans offering advanced features are available on a subscription basis. Pricing, included features and commitment terms are communicated to the Restaurateur at the time of subscription. Some premium plans may include a minimum commitment period.

4.3 Termination

In the event of termination of a premium plan, the Restaurateur's account automatically reverts to the free plan. The Restaurateur retains access to their account and to the features of the free plan for as long as they wish.

5. Obligations of the Restaurateur

The Restaurateur undertakes to:

  • Keep information relating to their establishment up to date (hours, availability, contact details).
  • Honor reservations received via the platform.
  • Inform Customers in the event of unavailability or exceptional closure.
  • Not use the Service for fraudulent purposes or purposes contrary to public order.
  • Comply with the regulations applicable to their activity, particularly regarding hygiene, safety and labor law.

6. Liability

6.1 Role as technical intermediary

ViteUneTable acts exclusively as a technical intermediary. The Publisher shall not be held liable for the performance or non-performance of the Restaurateur's services, particularly in the event of unforeseen closure, cancellation of a reservation by the Restaurateur, or any other failure of the establishment.

6.2 Service availability

The Publisher undertakes to implement reasonable means to ensure the availability and proper functioning of the Service. However, the Publisher does not guarantee continuous and uninterrupted availability. The Publisher shall not be held liable in the event of Service interruption, regardless of the cause (maintenance, failure, network malfunction, force majeure).

6.3 Limitation of liability

In any event, the Publisher's liability is limited to the amounts actually paid by the Restaurateur during the twelve (12) preceding months under the premium plan. For users of the free plan, the Publisher's liability is excluded to the extent permitted by law.

7. Content and Intellectual Property

7.1 Restaurateur content

The Restaurateur remains the owner of the content they publish on the platform (logo, photos, descriptions, menus). By publishing content on ViteUneTable, the Restaurateur grants the Publisher a non-exclusive, worldwide, free-of-charge license for the duration of the registration, authorizing the Publisher to use, reproduce, display and distribute said content for the purpose of operating the platform and in the interest of the Restaurateur and the platform.

7.2 Content on platform pages

Content published by the Restaurateur may appear on platform pages, including city pages and themed pages. This visibility is an integral part of the platform's operation and cannot be disabled independently of the account. Removal of content from platform pages is only possible through deactivation or deletion of the Restaurateur account.

7.3 Publisher's intellectual property

All elements constituting the ViteUneTable platform (design, code, trademarks, logos) are the exclusive property of the Publisher and are protected by intellectual property law. Any unauthorized reproduction or use is prohibited.

8. Moderation and Account Deletion

The Publisher reserves the right to delete or suspend any Restaurateur account, without notice or compensation, in the following cases:

  • False declaration during registration, particularly regarding the status of owner or legal representative.
  • Fraudulent or abusive use of the Service.
  • Publication of unlawful, inappropriate content or content infringing the rights of third parties.
  • Registration of a fictitious or non-existent establishment.
  • Non-compliance with these TOU.

9. Account Deletion by the Restaurateur

The Restaurateur may at any time request the deactivation of their account from the Restaurateur area, via the deletion button provided for this purpose, followed by email confirmation.

The effect of deactivation (removal of the establishment from the platform) takes place within minutes of confirmation. The permanent deletion of data occurs within a maximum period of six (6) months following deactivation, for technical reasons.

10. Personal Data Protection

10.1 Data controller

The Publisher acts as data controller for the data collected in the course of operating the platform.

10.2 Data collected

The following data is collected and stored:

  • Restaurateurs: surname, first name, email, phone, establishment address, IP address (for security and fraud prevention purposes).
  • Customers: surname, first name, email, phone, date and details of the reservation. Customer data is collected for the purpose of fulfilling the reservation.

10.3 Retention period

Personal data of Restaurateurs and Customers is retained for a period of two (2) years from the last use of the Service, unless a legal obligation requires a different period. The IP address is retained for security and fraud prevention purposes, without commercial exploitation.

10.4 Customer rights

Customers wishing to exercise their rights regarding their personal data (access, rectification, deletion, portability) must make their request to the relevant Restaurateur, who will forward the request to the Publisher if necessary.

10.5 Restaurateur rights

The Restaurateur may exercise their rights regarding their personal data by contacting the Publisher at the address indicated in Article 14.

10.6 Data security

The Publisher implements appropriate technical and organizational measures to protect personal data against unauthorized access, modification, disclosure or destruction. Data is hosted in Europe, in compliance with the General Data Protection Regulation (GDPR).

11. Electronic Communications

As part of premium plans, transactional emails (reservation confirmation, reminders) may be sent to Customers on behalf of the Restaurateur. These communications are strictly related to the fulfillment of the reservation and do not constitute commercial solicitation.

12. Reservation via Google

During the year 2026, ViteUneTable may offer eligible Restaurateurs the possibility of receiving reservations directly from Google Search and Google Maps, via the Reserve with Google program. Activation of this feature is subject to the Restaurateur's agreement and the terms of the Google program. Reservations made through this channel are also subject to these TOU.

13. Applicable Law and Jurisdiction

These TOU are governed by French law. In the event of a dispute relating to the interpretation or performance of these terms, the parties undertake to seek an amicable solution before any legal action. In the absence of an amicable resolution, the competent courts of Nancy shall have sole jurisdiction.

14. Contact

For any question relating to these TOU or to the operation of the Service, the Restaurateur may contact the Publisher at the following address: ludo@viteunetable.com